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F.A.Q.

Question? We can help!
Getting
Started
How do I sign up for the California Drivers Ed course?

You can sign up by going to the California Drivers Ed course webpage.

How do I sign up for the Florida TLSAE/DATA course?

You can sign up by going to the Florida TLSAE course webpage.

I paid but didn't get my registration email
If you paid, the registration email will be sent to you within a few minutes. If you didn’t receive the email, please check your junk mail. If you signed up and paid with different emails such as paying with your parent’s credit card or paypal. Please check your parent’s email (and junk mail) associated with the payment option to see if you mistakenly registered with your parent’s email. If you are still having issues then contact us at info@driversedhub.com.
I forgot my password
You can reset your password by going to the Login page to reset your password.
How long does the California Driver's Ed Take?
You can take as long as you want to finish the course. There’s no time limit!

Students who already know the material has said they can finish in a few hours. We suggest you give your self 10 to 20 hours broken up into a few different days if you want to thoroughly review the material and understand all the rules and regulations.

How long does the Florida TLSAE/DATA Course Take?

The course takes a minimum of 4 hours to complete but if you need more time, you can go back and review the material.

 

Getting My Certificate
How long does it take to get my Certificate?

California Drivers Ed Course: We will mail out the certificate the same day or the next business day you finish the course. It takes 5-10 business days for you to receive your certificate via regular mail.

Florida TLSAE: You can download your certificate as soon as you pass the test. Please allow 24-48 hours for your information to be received by the Florida DHSMV.

Can you email a copy of the certificate?

The California DMV only accepts hard copies of the actual certificate. If we scan it and email it to you, the DMV will not accept that certificate.

Florida DHSMV will only need your personal information to look up your information once you pass the course. You do not need to show the certificate to the DHSMV.

I haven't received my certificate

California Driver’s Ed: Please check to see if you’ve waited more than 7 business days from when you finished your course. If you haven’t received your certificate within 7 business days, send us an email at info@driversedhub.com to let us know.

Florida TLSAE/DATA: The certificate is available to download at the end of the course once you finish.

Payment
Is my payment secure?
We do not collect any of your payment information. Your payment is processed by PayPal and a secure credit card processing company called Stripe.
What's your refund policy?

We offer a full satisfaction guarantee. If you don’t like our course for any reason, we offer a full refund within 30 days and as long as we haven’t shipped out your certificate (California Driver’s Ed) or you haven’t completed your course or failed the final exam (Florida TLSAE/DATA). Contact us at info@driversedhub.com if you would like a refund.

Still need help? Send us a note!
For any other questions, please write us at info@driversedhub.com

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